Refund policy

We stand behind our dolls 100% and want you to have a terrific experience purchasing them. If you are unsatisfied with your doll for any reason when you receive it, we will replace it or you may return it for a refund. If you ever have a quality issue with your doll, now or in the future, we will happily replace it. Please note that each doll is made by hand and will have its own unique characteristics. This makes every doll special! We donate 10 meals for every doll sold, even if it’s returned.